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On this page
1. Onboarding2. Making a Swap Request3. Requesting / Accepting / Declining a Swap4. FAQ & Troubleshooting5. Tips6. Contact & Support

Onboarding

You can either onboard via the Telegram App or the Website.

  1. Go to the Website.
  2. Click "Sign in with Microsoft", and sign in to your @e.ntu.edu.sg Microsoft account.
  3. Click "Link Telegram Account", it will redirect you to the Telegram App to link your account. Enter /link <code> in the chat.
  4. Go back to the website, set your username and school, and click "Submit".

Making a Swap Request

Once onboarded, you can start making swap requests.

  1. Click "+ New Swap", then click the course you want to swap.
  2. Click "What index do you have?", and select the index you currently have.
  3. Click "Which indexes do you want?", and select the indexes you want.
  4. Click "Request".
Keep your Telegram DMs open.

Other users will reach out via Telegram when they want to swap with you. If your DMs are closed, you will miss incoming swap requests.

Requesting / Accepting / Declining Someone's Swap Request

For each course, you can view:

  • Requests with an index you want
  • Pending Requests

There are 2 types of requests:

  • Direct swaps — involves only you and your target swapper. (A and B swap directly)
  • 3-way swaps — involves a middleman. You swap with the middleman, who then swaps with your target. (A gives to B, B gives to C, C gives to A)

Requesting a Swap

  1. Click on a request labelled "Request ->".
  2. Click "Request Swap".

The other participants will be notified via Telegram of your request.

Accepting / Declining a Swap

You can accept or decline a swap request via Telegram.

  1. In the Telegram chat, click the "View" button.
  2. Click the decision you want to make.
Accept
  • For direct requests, notifies the target to proceed with the swap.
  • For 3-way swaps, notifies the middleman to proceed with the swap.
  • If everyone has accepted, the swap will be completed. Message the other participants to proceed with the swap in STARS.
Decline This RequestOnly declines this specific request. Your other active requests for this course remain unaffected.
Decline and Disable Course RequestsDeclines all active requests and disables swap requests for this course entirely.

FAQ & Troubleshooting

Tips

Contact & Support

For any feedback, queries, or issues, feel free to reach out to us at

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